As you are aware, there are recurring signals in your export business that happen daily, weekly, monthly and quarterly that lead to opportunities to improve your operations. Seizing these opportunities are the key to building a world class export organization using industry best practices from the top supply chain operators on earth. Based on the latest research, the following business scenarios are causing Customer Service Managers to research global trade management systems using industry best practices.

Top Use Cases

Based on the latest reports from leading supply chain research companies, there are several business scenarios that are causing Customer Service Managers to research global trade management systems (GTMS). Some of these scenarios are:

• Increasing complexity of global trade regulations: Global trade regulations are becoming increasingly complex and are subject to frequent changes. Customer Service Managers are seeking GTMS solutions that can help them stay up-to-date with these regulations, ensure compliance, and minimize the risk of penalties and fines.
• Need for end-to-end visibility: Customer Service Managers are looking for GTMS solutions that provide end-to-end visibility of their supply chains. This includes features such as real-time tracking, exception management, and automated notifications, which can help them identify and resolve issues quickly.
• Increasing pressure on margins: Margins are under increasing pressure due to rising costs of transportation, customs duties, and compliance. Customer Service Managers are seeking GTMS solutions that can help them optimize their supply chains, reduce costs, and improve margins.
• Need for faster cycle times: Customer Service Managers are looking for GTMS solutions that can help them reduce cycle times, improve on-time delivery rates, and enhance customer service levels. This requires the ability to manage all aspects of the supply chain, from order management to delivery and returns.
• Expansion into new markets: Companies that are expanding into new markets may face new challenges related to compliance, customs clearance, and international trade regulations. Customer Service Managers are seeking GTMS solutions that can help them navigate these challenges and ensure successful entry into new markets.

Overall, Customer Service Managers are seeking GTMS solutions that can help them navigate the increasingly complex world of global trade, while also improving their supply chain visibility, reducing costs, and enhancing customer service levels. Industry-leading research on global trade management software purchases can help them identify the best GTMS solutions for their specific needs and goals.